Privacy Policy
Last updated: August 2026.
Before publishing: have this reviewed against the Digital Personal Data Protection Act, 2023 and confirm the list of processors below matches the tools you actually use (form handler, CRM, analytics, ad platforms, calling agent).
1. Who we are
The Viral Trees Academy is the training division of The Viral Trees, 611, 6th Floor, Kings Mall, Rohini West, Sector-10, New Delhi. For any privacy question, write to operations@theviraltrees.com.
2. What we collect
When you submit an enquiry form we collect your name, phone number, email address, city, the program and format you are interested in, your current status, and anything you choose to write in the message field.
When you browse the site we and our analytics and advertising partners may collect standard technical information such as IP address, device and browser type, pages viewed, referring URL and interaction events, through cookies and similar technologies.
3. Why we use it
- — To contact you about your enquiry and arrange your counselling call
- — To administer enrolment, batches and student support if you join
- — To measure which of our marketing activities work, and to improve the site
- — To meet legal, accounting and tax obligations
We do not sell your personal data, and we do not share it with other training institutes or lead aggregators.
4. Who processes it for us
We use third-party services to run the site and our operations — form handling, spreadsheet and CRM storage, email and messaging, web analytics and advertising platforms. These providers process data on our instructions under their own terms and security commitments.
5. Cookies and advertising
This site uses cookies for basic functionality and measurement, and may use advertising pixels (including the Meta Pixel and Google tags) to measure campaign performance and show relevant ads. You can control cookies through your browser settings, and ad personalisation through the settings of the relevant platform.
6. How long we keep it
Enquiry data is retained for as long as needed to respond and for a reasonable period afterwards for follow-up and record-keeping. Student records are retained for the duration of enrolment and thereafter as required for legal, tax and reference purposes.
7. Your choices
You can ask us to confirm what data we hold about you, correct it, or delete it. You can ask us to stop contacting you at any time — one message is enough, and we will not keep calling you. Write to operations@theviraltrees.com.
8. Security
We take reasonable technical and organisational measures to protect the information we hold. No system is perfectly secure, and we will tell you promptly if a breach affects your data in a way that requires notification.
9. Changes
We may update this policy. The current version is always the one published on this page, with the date shown at the top.